Video bots are a new way of interacting with people that have been around for a while.
Originally, chatbots were all the rage as they acted like online customer service agents and answered questions and solved issues. But now, video bots are taking over with personalization and automation.
Video bots can now provide great content about your company on your blog or social media channels. They work 24 hours a day, 7 days a week - which means you don't have to hire another employee!
Let's dive into understanding what a videobot is and how to create one!
What is a Video Bot?
The best way to provide a personal experience for customers is through video. A chatbot may mimic the working and features of an agent, but videos elevate customer service to new heights with unparalleled experiences that make users feel as if they're in touch with real people in the office!
A video bot would be communicating with customers via pre-recorded videos with your face on it, but it can also include the chatbot's functionality.
It's an excellent way to nurture leads and communicate more effectively than before; additionally, you cater to your customer experience, which improves chances for achieving sales automation!
Also Read: Reduce Customer Support Calls With Screen Recording Videos
Steps to Create a Video Bot
- Navigate to the Videoform details page and click on the "+" icon after recording or uploading a video.
2. Click on "Camera" and start recording your video
3. After you've finished recording your video, hit "Continue to Add Your Response."
4. Now your VideoForm is ready
Advantages of Having a Video Bot in Your Website
There are several advantages to having a video bot on your website. Here are some of the most important ones:
1. Increased Engagement
When people can see and hear what you say, they're more likely to stick around and learn more about your business.
A video bot makes it easy for them to get information about your products or services without navigating through a maze of pages on your website.
3. Increased Conversions
A well-made video bot can help you increase conversions by providing potential customers with information that convinces them to buy from you.
In addition, using bots for customer service can help reduce the number of support tickets you receive, which can improve customer satisfaction.
4. Impress Your Customers
Yes, a video bot is a powerful way to engage with prospects and create a more personal connection. With easy-to-use call-to-action buttons, prospects can easily book a call with the representative or the CEO.
By providing an easy way for prospects to ask questions and get answers, you can build trust and promote loyalty. In addition, a Video bot helps you collect user data to improve your marketing efforts.
Ready to create your first video bot? Sign up here!
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